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95pk operates under a defined set of terms that govern how your account, transactions, and access to our platform work. Whether you use Rocket, Upay, or another supported method, your rights and our obligations are set out here — and access depends on your local law and eligible regions.
These terms apply to every account holder who accesses 95pk from a supported region. Bangladesh law governs how you may use this platform, and eligibility depends on the rules in your specific location — we do not make blanket availability claims. By opening an account, you agree to the conditions set out across these pages, including how we handle your account data, how transactions through Rocket and Upay are processed, and what happens if a dispute arises. We update these terms when our services or applicable rules change, and we will notify you through your registered account contact before material changes take effect. If you continue using the platform after a notified change, that constitutes acceptance. Where a section of these terms conflicts with local law in your jurisdiction, the local law takes precedence to the extent of that conflict. Questions about specific clauses can be directed to our support team through the contact routes listed on this page. We aim to keep the language here plain and direct — if something is unclear, reach out before acting on an assumption.
Transactions processed via Rocket are subject to both our platform terms and Rocket's own service conditions.
Upay payments follow the same dual-terms structure — our policy and Upay's conditions both apply.
Your account wallet balance is held under the terms described in the transactions section of this policy.
Access and eligibility depend on your local law and the eligible regions we serve at any given time.
Not every part of your experience on 95pk falls under a single policy document. This section draws a clear line between what our terms govern directly and where third-party rules apply instead. Understanding the scope helps you know where to go when a question comes up — whether that is your account settings, a transaction record, a piece of site content, or a service provided by an external party.
Your login, account settings, and identity verification steps are fully within the scope of these terms. Any dispute about account access is handled through our support routes.
Deposits and withdrawals through Rocket and Upay are covered by our transaction terms. The payment provider's own conditions also apply and sit outside our direct control.
Game content supplied by studios such as and is governed by our content licensing terms, not by the studios' own end-user policies.
Links or integrations that take you away from 95pk are outside our policy scope. We are not responsible for the terms or practices of external sites or services.
You have concrete options when it comes to your account data and how we hold it. Reviewing your transaction history is straightforward — open the account section after logging in and navigate to the records tab, where deposits, withdrawals, and activity logs are listed. If any detail on your account is incorrect, you can submit a correction request directly through the support channel. We will review and respond within the timeframe shown in your account notification settings. Raising a policy question does not require you to close your account or pause activity — you can contact us while your account remains active. If you want to request changes to how we hold your data, or ask what information we have on file, the support route below is the right place to start. We handle these requests in the order they arrive.
Log in and open the account section to see your full transaction and activity history, including all Rocket and Upay movements.
Submit a correction request via support if your registered name, contact, or wallet details need updating. We verify before making changes.
Send your question through the live chat or email route listed in the support section. Reference your account ID for a faster response.
Ask us what personal data we hold on your account and how it is used. We will respond through your registered contact method.
If a clause in these terms raises a question, or if you need to act on one of the rights described above, these are the routes to use. We do not publish response time commitments here — check the contact page for current availability details.
Open the chat widget from any page while logged in to reach the support team directly about account or policy questions.
Send a written query to our support address listed on the contact page. Include your account ID and the specific policy section you are asking about.
The help section inside your account contains answers to common policy questions and links to the relevant terms sections.
Your account security and the way we store your information are not afterthoughts — they are part of how 95pk is built. Here is what we do and how you can act on it.
We collect only the information needed to operate your account and process transactions through Rocket and Upay. We do not sell your data to third parties.
We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings.
Your account is protected by the credentials you set at registration. If you suspect unauthorised access, contact support immediately through live chat.
We retain account records for as long as required by applicable rules. To request a change to your stored data, use the email support route listed on the contact page.
These are the questions we hear most often about our legal terms and how they apply to accounts in Bangladesh.
Access and eligibility depend on your local law and the eligible regions we serve. If you are in Bangladesh, local regulations apply to your use of the platform. We recommend reviewing the terms alongside any applicable local rules before opening an account.
Send a request through the email support route listed on the contact page. Include your account ID and specify that you are asking about personal data. We will respond through your registered contact method after verifying your identity.
The process for closing an account and withdrawing any remaining wallet balance is set out in the account terms section. Contact support before initiating a closure to confirm the steps and any conditions that apply to your specific account.
Yes, but with a dual-terms structure. Our platform terms govern the transaction from your account side. Rocket and Upay each have their own service conditions that apply on their end. Both sets of terms are relevant when a payment question arises.
We notify account holders through their registered contact before material changes take effect. Continuing to use the platform after the notified date constitutes acceptance of the updated terms. Check your account notification settings to make sure alerts are active.
Raise the matter through live chat or email support, referencing the specific clause or decision you are questioning. Our team will review the case and respond. If the matter is unresolved, the escalation path is described in the disputes section of the full terms.