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YOUR DATA MATTERS

95pk Privacy Policy: How We Handle Your Information

At 95pk, your account data, wallet details and contact records are held with care. This policy tells you exactly what we collect, why we collect it, and what controls you have over your own information — so you can make informed choices before you do anything else on this platform.

  • Account data kept private
  • Wallet activity protected
  • Your rights clearly stated
  • Contact us to make changes
POLICY POSTURE

What This Privacy Policy Covers and Why It Exists

This privacy policy applies to the 95pk platform at 95pk and governs how we collect, store and use information that comes from your account activity. When you open an account, use a local payment method such as Rocket or Upay, or reach out through our support routes, you share certain details with us. We collect that information only to operate your account, process wallet transactions and respond to your support requests. We do not sell your personal data to third parties. Where we work with payment processors handling Rocket or Upay transactions, those processors operate under their own privacy terms — we recommend you review them directly. Data retention periods follow what is necessary for account records and any applicable financial compliance requirements. We will not hold your data longer than is needed for those purposes. If you are accessing 95pk from Bangladesh, eligibility and data handling obligations may also be shaped by local law and the eligible regions in which our platform operates. This policy may be updated; the version published at 95pk is always the current one. If you have a question about any part of this policy, the support section below shows you how to reach us.

  • Rocket payment records

  • Upay transaction data

  • Account wallet history

  • bKash deposit activity

  • Support contact records

INSIDE AND OUTSIDE

Where This Policy Applies and Where It Does Not

Not every part of your experience falls under the same privacy terms. This section draws a clear line between what 95pk controls directly and what falls outside our scope — so you know exactly where our obligations begin and end.

  • Account Access

    When you log in, update your profile or change account settings on 95pk, that activity is fully within the scope of this policy. We record what is needed to keep your account secure and functional.

  • Wallet Transactions

    Deposits and withdrawals processed through Rocket and Upay involve third-party payment processors. We receive transaction confirmation records; the payment processor holds the transfer details under its own terms.

  • Site Content

    When you browse game lobbies, read published terms or interact with content pages on 95pk, standard session data may be collected. This is covered by our cookie handling described in the trust section below.

  • Third-Party Services

    Links to external sites, payment provider portals or studio pages are outside our policy scope entirely. Once you leave 95pk, we have no control over how another service handles your information.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

You have real, actionable choices regarding the data we hold on your account. These are not abstract legal statements — they are steps you can follow right now. Start by signing in to your account at 95pk, where your profile section shows the contact details and preferences we hold. From there you can correct any inaccurate information directly. If you want to know what broader records we hold, or if you want to raise a question about how your data is used, the published support routes on this page are the right path. We aim to respond to data questions through the same channels we use for account support. For a formal request — such as asking us to delete records that are no longer needed for account or financial purposes — use the contact route marked for policy queries. Availability of these rights may depend on your local law and eligible regions.

  • Review Your Records

    Sign in to 95pk and open your account profile. Your stored contact details, wallet addresses linked to Rocket or Upay, and account preferences are visible there.

  • Correct Account Details

    If any stored detail is wrong — your contact number, email or wallet reference — update it directly in the account settings panel. Changes take effect on your next session.

  • Raise a Data Question

    If you are unsure why a piece of information is held, or you want to know how long it is kept, send a message through the published support route and mark it as a privacy query.

  • Request Data Removal

    For deletion requests that go beyond what the account panel allows, contact us using the policy support route below. We will confirm what can be removed and what must be retained for compliance reasons.

REACH OUR TEAM

How to Contact 95pk About This Policy

If this policy raises a question you cannot resolve through your account panel, there are published routes to reach us. Use the channel that suits your situation — general privacy questions, account data corrections and formal removal requests can all be directed through the routes below.

  • Live Chat

    Open the live chat widget on 95pk and describe your privacy question in the first message. Our team will route it to the right person. Available through the site on any device.

  • Email Support

    For written privacy requests — including data correction or removal — email our support address published on the contact page of 95pk. Include your account reference so we can locate your records.

  • Account Help Ticket

    Sign in and use the in-account help ticket system to log a privacy query directly against your account. This creates a traceable record of the request and our response for your reference.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security at 95pk

Understanding how we handle your data day to day is just as important as knowing your rights on paper. This section covers the four areas that matter most to account holders on 95pk.

  • Cookie Handling

    We use session cookies to keep you signed in and preference cookies to remember your display settings. No tracking cookies are placed by 95pk for advertising purposes. You can clear cookies through your browser settings at any time without losing your account.

  • Account Security

    Your account login is protected by password authentication. If you notice unusual activity — such as a login from an unrecognised device — change your password immediately through account settings and contact support using the live chat route above.

  • Data Retention

    We keep account and transaction records for as long as your account is active and for a period afterward as required for financial record-keeping. Wallet records linked to Rocket and Upay transactions follow the same schedule. We do not retain data beyond what is necessary.

  • Policy Change Requests

    If you want to request a change to how your data is handled — or withdraw a consent you previously gave — contact us through the email or in-account ticket route. We will confirm receipt and tell you the outcome within a reasonable period.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About This Privacy Policy

These are the questions we hear most often about how 95pk handles account data, wallet records and contact information. If your question is not here, the support routes above are the right next step.

What personal data does 95pk collect when I open an account?

We collect the contact details you provide at registration — such as your email address and mobile number — along with the wallet identifiers linked to payment methods like Rocket or Upay. We also collect standard session data while you use the site, such as device type and pages visited.

Does 95pk share my data with anyone else?

We do not sell your data. We share only what is necessary with the payment processors handling your Rocket or Upay transactions, and only to complete those transactions. Each processor operates under its own privacy terms, which we recommend you review directly.

How can I see what information 95pk holds about me?

Sign in to your account at 95pk and open the profile section. Your stored contact details and linked wallet references are shown there. For a broader data record, send a request through the email support route or the in-account help ticket system.

Can I ask 95pk to delete my account data?

Yes. You can request deletion of data that is no longer needed for account or financial purposes by contacting us via the email support address or in-account ticket. We will confirm what can be removed and explain what must be retained for compliance purposes under applicable rules.

What happens to my data if I close my account?

Certain records — including transaction history linked to wallet activity — are retained for a period after account closure to meet financial record-keeping requirements. We do not keep any data longer than is necessary for those purposes. Contact support for details specific to your account.

Does this privacy policy apply to me if I access 95pk from Bangladesh?

This policy applies to all activity on 95pk. However, the specific rights available to you and any additional obligations on our part may depend on your local law and the eligible regions in which our platform operates. If you have a jurisdiction-specific question, raise it through the email support route.